SKU
TRSA-110

Turbo Remote Support & Access Servers - TRSA-110 - TurboMeeting R-HUB

$5,154.99

Turbo Remote Support & Access Servers - TRSA-110 - TurboMeeting R-HUB


Models Category Default Computers Default Sessions Max Computers Max Sessions
TRSA-10 Standard 10 1 30 2
TRSA-20 Standard 30 2 100 20
TRSA-110 Premium 100 10 500 100
TRSA-1000 Enterprise 200 20 3,000 1,000

Note: When a remote support session starts, it takes one session license. When a remote access session starts on a remote computer, it does not take a session license until you access the remote computer. Each computer connecting to the TRSA server will consume one computer license. If during a remote support or remote access session, you invite additional attendees to join the session, each additional attendee will take a computer license.

For example, for the TRSA-20, you and your colleagues can have 2 remote support sessions with 2 different customers, which takes 4 computer licenses in total in most cases. Meanwhile, you can still have 11 unattended remote computers that run remote access sessions. 

*: The minimum additional computers per order are 5.

Secure Remote Support



Collaborative remote support. Robust, secure and fast. Support customers or employees no matter where they are. Solve problems on first contact. Save time & costs 




Instant complete control of remote computer


As soon as a supportee joins a support session, the supporter can have full control of the remote computer. A supporter can also convert an attended support session into an unattended session. R-HUB makes remote support quick, easy, seamless.

Collaborative remote support and knowledge sharing


Remote supporter invites additional staff, employees, clients and partners to join a remote support session. The R-HUB server empowers supporter and session attendees to collaboratively resolve issues, provide training to internal staff, share knowledge, and provide much needed product support to clients and customers.


In-session customer training,


During a support session, you can show your computer desktop to train customers or introduce new products and functions.

Record sessions for auditing or training


You can record the entire support session for training or audit purposes.




Remote support using mobiles or support mobiles


With an iPad/iPhone or Android, you can remotely access any PC or MAC to conduct attended or unattended support. You can also use PC and MAC to support mobile devices remotely via remote annotation.

Fastest speed & concurrent sessions


TurboMeeting is one of the fastest solutions on the market for remote support. Further, you can have multiple support sessions running on the same computer to support attended or unattended remote computers. 

The fast speed and concurrency save your precious time.



Secure Remote Access


Easy and secure remote access to computers (PC and MACs) and unattended remote support. Anywhere. Any time. 

Unlike most on-premise solutions, no inbound port opening is required for any remote computers. Eliminate the most dangerous security loophole. 






Remotely access your computer desktop, applications, and files.


Quickly and easily work with a remote computer as if you were sitting in front of it. Work from home or on the road.

Get to your computers from your mobile devices

Control your computers from your iPhone/iPad/Android. Free to download the app.



Print a file on your remote computer to a local printer.

Print documents located on your remote computers to the nearest printer.

Unattended remote support

Provide unattended remote support to your customers to maximize customer support capabilities and customer service troubleshooting and problem resolution. Remotely reboot to safe or regular mode and automatically reconnect.


Best on-premise security solution for enterprises


Hosted remote access by other providers can expose your internal systems and remote computers without any protection from your firewall. With an R-HUB owned server you eliminate this risk. The R-HUB system allows you to remotely control and access computers without impairing your internal firewall and putting users and confidential information at-risk. 

Unlike other point-to-point on-premise access tools such as PCAnywhere, R-HUB TurboMeeting does not require a remote computer to open any inbound ports. R-HUB is easy. R-HUB is fast. R-HUB is internally and externally secure.
More Information
Manufacturer
RHUB
Redundancy
No
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